Shipping and return policies for Douglas Miles Clarke

Shipping Info
We will send a shipment confirmation to the e-mail address in your account. This e-mail contains your order's details, along with the shipping method for your order. We reserve the right to refuse any order.

Shipping rates are stated with the merchandise. Your shipping details will show before the final confirmation of your order and before any charges are made to your credit card. Please allow 24 hours from the receipt of your shipment confirmation before checking your tracking number.

DMC stands behind the quality of our products and services, offering a satisfaction guarantee. If for any reason, you are dissatisfied with a manufactured product, we will correct any defects or refund the amount you paid to us if we're unable to resolve the issue to your satisfaction.
Return Policy
To receive a refund for your order, you must return all defective copies to us. We will arrange for the shipping of the returned units and issue a refund once we receive them.